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Frequently Asked Questions


Do you have any questions about your outdoor photography session? Find the answers below.

What days can we be photographed?

We know life is busy so we are available 7 days a week (even public holidays).  Our outdoor photography sessions are always an hour & half before sunset when the light is soft & warm. In winter this tends to be around 4pm & when daylight saving starts in October the sessions are around 6pm. We suggest to our young families to choose a day that is not busy for your children, so they are well rested for the session & have lots of energy.

Where can we have our outdoor photography session?

If you own an acreage property we would love to come to your home & photograph your family and/or pets. We also have a number of locations in the beautiful Hawkesbury & surrounding areas. From beautiful quiet parklands to amazing lookouts. Tracey will chat to you when you make your booking about choosing a location that will best suit your family and/or pet.

What is the cost / price to book a session?

Our Session Deposit is $160, this is payable at the time of booking to hold the day for your family. This then becomes a credit when you choose your package. We only hold one session each day, so that day is booked out just for you.  Please note this is non-refundable but transferrable if your session needs to be postponed due to sickness or bad weather.

What happens if it is raining on the day?

On the day of your shoot Jason will be watching the radar & monitoring any bad weather. Around lunchtime if he is concerned we will call you to discuss options. If the weather is particularly bad we will reschedule your outdoor photography session to another day at no extra cost to you.

What do we wear?

It’s a great idea to think about what everyone is going to wear. Keep it simple and wear clothes that you feel comfortable and relaxed in. Try to stay away from colours that clash or have complex patterns such as swirls, checks or large brand names printed on them. We want the focus to be on what Jason has created in the image not clothing that can steal the attention away. Have a look at the latest photographed families on our Facebook page for ideas www.facebook.com/naturalfocusphotography.

How long will the session take?

Family & pet sessions usually take around an hour, extended family groups may take a little longer. Jason is very efficient in getting the images he knows you want and doesn’t want the session going too long so young children, animals & even the adults are over it. We want it to be fun, relaxed & finished before anyone gets tired. 

When can we see the images?

Within the week following your session the images will be ready for viewing at our studio in Richmond. It usually takes between 60-90 minutes to choose the images & then products that will suit your home. Being a small family business we try to be as flexible as possible with times for you all to come and be involved. Monday – Friday during the day/night and Saturday appointments are also available. We encourage you to think about where you will display the images in your home, we have a computer program that allows us to load an image of your wall and superimpose your new prints onto it, this allows you to visualise how the image will look in the space and choose the size that suits.

How much will I spend?

We understand every families needs & choices are different. Our flexible packages allow you to decide what images you love & want. Tracey will help you sort through the images to pick out your favourites and discuss with you what products (prints, frames, albums, canvas, glass prints etc) will suit your home. Our digital/print packages start at $895.  We don’t mind which package you choose, we just want you to love what you have chosen & rave to everyone about how we treated you !

Are there payment plans?

Yes you can organise a payment plan with Tracey. You just need to pay a deposit (minimum 20%) at your “Ordering Appointment” and then specify what amount you would like to pay monthly or fortnightly. We don’t mind if it takes a little while to pay off your portrait package because we know you are going to love your images for years!

Can I get the digital images?

Yes ! All packages include digital images.

When will my portrait package be ready to collect?

Your digital images will be ready within a week & albums, frames etc usually take 4-6 weeks of ordering before they will be ready for pick up.

 

We would love to hear from you, why not contact us.

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